Customer Testimonials

The Independent Ratings CompanyWe are very proud of the feedback we get from our delighted customers. We receive feedback via the Independent Ratings Company, who are as the name suggests, an independent organisation collecting consumer reviews for various home improvement companies.

View our Independent Ratings Company reviews here >>

Thanks to our excellent work we regularly receive testimonials from happy customers direct into our inbox. You can see a selection of these reviews below:

Bridgend


Testimonials from customers in Bridgend.

Mr Miller from Litchard, Mr Gay from Bryntirion and Mr Thomas from Coychurch

”First Class!”


Mr Collins, Bridgend

“Excellent service from everyone at Falcon, with a very high standard of workmanship. Thank you.”


Mrs Cross, Brackla

“They were very friendly + polite + efficient. Honest – I was able to leave them to it – that was a bonus not having to stay in the whole time. Some outstanding bits of work – followed up.”


Mr & Mrs Cook, Porthcawl

“The installation team were excellent and also the pre-installation team kept us informed all the way which we appreciated.”


Mrs Day, Bryntirion

“The installers were very polite & helpful, left my house much better with my new door and windows and were very patient with an elderly patient. Very good.”


Mrs Creaney, Pencoed

“Very pleased with the work carried out, extremely happy with the porch, makes a huge difference to my property, I would recommend your company to others.”


Mr & Mrs Davies, Pencoed

“Very professional, helpful and efficient, as was the Simon the salesman, who listened to what we wanted and gave excellent advice.”


Mr & Mrs Bryant, Porthcawl

“Really pleased. No pressure sales involved, we had a very competitive quote. The fitter was very friendly. Our windows and door look fantastic. Have recommended Falcon to a work colleague.”





Cardiff


Testimonials from customers in Cardiff.

Mr & Mrs Starke, Taffs Well

“The installer was first class and I was extremely pleased with the end result.”


Mr & Mrs Keyzer, St Mellons

“Could not be faulted. The complete service was provided as stated in the original order. All staff members were polite, efficient and helpful.”


Mrs Capron, Wenvoe

“Absolutely delighted with the installation, the doors are beautiful, as was the last work you did for me. Would recommend you without hesitation.”


Rhondda Cynon Taff


Testimonials from customers in Rhondda Cynon Taff.

Mr & Mrs Tamplin, Cilfynydd

“Worked really hard, they deserve a pay rise just for this job!”


Mrs Pritchard, Llanharan

“Steve and Dave were the most polite and helpful workers I have ever had working for me. I would recommend them and your firm for all work.”


Mr Robinson, Gilfach Goch

“A very friendly and professional service. I would recommend Falcon to anyone looking for a quality standard of work.”


Mrs John, Pontypridd

“Bearing in mind I have serious health issues I was extremely happy with consideration given. Work was carried out in an efficient and professional manner.”


Neath Port Talbot


Testimonials from customers in Neath Port Talbot.

Mr & Mrs Moseley, Port Talbot

"Very professional in their work, nothing is too much trouble for them.”


Mrs Canfield, Port Talbot

“Very polite and hard working, cleaned up inside and outside of house. Done a very good job.”


Mrs Staton, Port Talbot

“They were what I call the dream team. Would recommend to anyone.”


Mr & Mrs Crannage, Port Talbot

“Very thorough – took into consideration the needs of the customer. Very pleased with finish!”


Surrounding areas


Testimonials from customers in the surrounding area.

Mr & Mrs Choak, Bristol

“Fantastic – couldn't ask for better!”


Mr Davies, Hereford

“Very good and thank you for carrying this work out promptly, much appreciated!”


Mr Kibbey, Newport

“Extremely professional and very helpful and 100% devoted to undertaking the best job possible to the highest standards. Highly recommended.”


Mr & Mrs Williams, Merthyr Tydfil

“Very helpful with a high standard of workmanship. Very professional in his attitude and a good work ethic.”